Rizk Terms and Conditions

Welcome to Rizk Casino. These Terms and Conditions govern your use of our website, mobile applications, and all services we provide at rizk.com. By creating an account, using the Rizk casino app, or accessing any part of our platform, you agree to be bound by these terms in full. We recommend that you read this document carefully before you register or make any deposit with us.

Who We Are

Rizk Casino is owned and operated by Zecure Gaming Ltd, a company registered in Malta (registration number C69036, 199 Experience Centre, Ta' Xbiex Seafront, Ta' Xbiex XBX 1027), part of the Betsson Group. We hold a Malta Gaming Authority sub-licence MGA/CRP/1117/2025/02, issued on 16 October 2025 under the corporate group licence held by Netplay, and we are additionally licensed and regulated by the UK Gambling Commission under licence number 056427, issued on 12 February 2020. We have been operating since 2016 and are committed to providing a fair, transparent, and secure gaming environment for all our players.

Eligibility and Account Registration

To create an account with us and enjoy our services, you must be at least 18 years old or the legal age of gambling in your jurisdiction, whichever is higher. When you register, we require accurate personal information, including your name, date of birth, address, and a valid payment method. We reserve the right to verify your identity at any stage, and you agree to provide any documentation we request to comply with our regulatory obligations.

• You must complete the Rizk register process using truthful and up-to-date information
• You may only hold one account with us; duplicate accounts will be closed
• You confirm that you are not located in a restricted jurisdiction when you access our services
• You are responsible for keeping your Rizk login credentials confidential

Restricted Territories

We do not offer our services to residents of the United States of America and its dependencies and territories, nor to a substantial list of other jurisdictions where online gambling is prohibited or restricted, including but not limited to Ontario and Alberta in Canada, Schleswig-Holstein in Germany, and numerous countries across Europe, Asia, Africa, and the Middle East. Our current target markets include international players outside the US, as well as players in Canada (outside Ontario and Alberta), Iceland, Finland, Germany (outside Schleswig-Holstein), and Chile. It is your responsibility to check that online gambling is legal in your location before you use our services. For players interested in Rizk casino Canada offerings, please note that our services are unavailable in the provinces of Ontario and Alberta.

Bonuses and Promotions

We offer a range of promotional offers to new and existing players, and all bonuses are subject to the specific terms attached to each offer. Our welcome package includes a 100% deposit match up to 100 EUR plus 100 free spins on your first deposit, selected at sign-up. If you have a Rizk bonus code or Rizk promo code, you must enter it correctly during registration or deposit to qualify. Any Rizk casino bonus we grant, including a Rizk casino no deposit bonus where offered, is subject to wagering requirements before withdrawal is permitted.

• Casino deposit bonuses carry a 45x wagering requirement on the bonus amount, expiring after 30 days, with a maximum bet of 5 EUR
• Your qualifying deposit cannot be withdrawn until the wagering requirement has been met
• Live casino deposit bonuses carry a 50x wagering requirement, apply to live casino games only, and exclude Authentic Gaming titles
• Our Sports Welcome Offer provides 100% up to 100 EUR on your first deposit, subject to 8x wagering at odds of 1.80 or higher within 30 days
• Rizk free spins awarded through promotions must be used within the timeframe stated in the specific offer

We may run additional promotions from time to time, such as Rizk Races, Rizk Raffles, Cashback Chip, and Win-Win Chip offers. Each promotion has its own rules regarding eligibility, contribution rates, and expiry, which we publish on our promotions page. We reserve the right to withdraw, amend, or cancel any promotion at our discretion, and we may refuse or withhold bonus funds if we suspect abuse, bonus abuse strategies, or breach of these terms.

Deposits and Withdrawals

We support a variety of secure payment methods, including Visa, Mastercard, Apple Pay, Interac, Trustly, Neteller, Skrill, MuchBetter, LuxonPay, and Paysafecard. The minimum Rizk deposit is 10 EUR for most countries and methods, while our minimum Rizk withdrawal is 20 EUR, with variations for Canadian dollar transactions. We process withdrawal requests within 24 hours in most cases, although processing times depend on your verification status and the payment method selected. Please note that every deposit must be wagered at least once in full before you may request a withdrawal.

We apply withdrawal limits per transaction depending on the method used, and certain methods such as MuchBetter, LuxonPay, and Interac offer instant cashouts, while bank wire transfers may take between two and five banking days. We may request additional verification documents before releasing any withdrawal, and we reserve the right to delay or decline a withdrawal if we identify a breach of our terms or suspect fraudulent activity.

Games and Services

We provide access to nearly 2,000 slots and casino games from leading providers, including Pragmatic Play, NetEnt, Play'n GO, Evolution, Red Tiger, and many others. Our platform includes Rizk slots, Megaways titles, exclusive games such as Rizk Bonanza and Gates of Rizk, table games, video poker, and a comprehensive Rizk live casino section featuring roulette, blackjack, baccarat, poker, craps, and game shows. We also offer sports betting and live betting across a wide range of sports and events.

Our loyalty program, the Wheel of Rizk, rewards real-money play by filling a Power Bar, which unlocks wheel spins offering wager-free rewards, including cash, free spins, and cashback. We may modify, suspend, or discontinue any game, feature, or promotion at any time, and we make reasonable efforts to notify you of significant changes in advance.

Mobile Access and Rizk App

We offer a fully optimized mobile experience through our website and the Rizk casino app, available for both desktop and mobile users. Whether you access our platform via browser or through the Rizk casino app for Android, we ensure the same functionality, security, and game selection across devices. You are responsible for ensuring your device meets the technical requirements necessary to use our app safely and effectively.

Responsible Gambling

We take player protection seriously and provide a range of responsible gambling tools, including deposit limits, loss limits, time-out periods, and self-exclusion options. If you feel your gambling behavior is becoming problematic, we encourage you to contact our support team or make use of the self-help tools available in your account settings. We are committed to preventing underage and problem gambling across our platform.

Customer Support

Our customer support team is available 24/7 via live chat, with a typical response time of around 30 seconds, and by email at support-en@rizk.com or support@rizk.com. If you have a complaint that cannot be resolved through our standard support channels, you may escalate the matter to csmanagement@rizk.com. We aim to resolve all queries and disputes fairly and promptly.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access to our platform. To the fullest extent permitted by law, we exclude liability for any indirect, incidental, or consequential losses arising from your use of our services. Nothing in these terms limits liability that cannot be excluded under applicable law.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements, or business practices. We will notify you of material changes through our website or via email, and your continued use of our services after such changes constitutes your acceptance of the revised terms. We recommend that you review this page periodically.

Contact Us

If you have any questions regarding these Terms and Conditions, our bonus policies, or your account, please contact our support team at support-en@rizk.com. We are also open to inquiries regarding our Rizk casino affiliate program for partners interested in promoting our brand.